Exploring Generative AI in conversational experiences: An Introduction with Amazon Lex, Langchain, and SageMaker Jumpstart

Customers expect quick and efficient service from businesses in today’s fast-paced world. But providing excellent customer service can be significantly challenging when the volume of inquiries outpaces the human resources employed to address them. However, businesses can meet this challenge …

Build a powerful question answering bot with Amazon SageMaker, Amazon OpenSearch Service, Streamlit, and LangChain

One of the most common applications of generative AI and large language models (LLMs) in an enterprise environment is answering questions based on the enterprise’s knowledge corpus. Amazon Lex provides the framework for building AI based chatbots. Pre-trained foundation models …

How OCX Cognition reduced ML model development time from weeks to days and model update time from days to real time using AWS Step Functions and Amazon SageMaker

This post was co-authored by Brian Curry (Founder and Head of Products at OCX Cognition) and Sandhya MN (Data Science Lead at InfoGain)

OCX Cognition is a San Francisco Bay Area-based startup, offering a commercial B2B software as a service …

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