Twilio Segment: Transforming customer experiences with AI

AI News caught up with Hema Thanki, EMEA Senior Product Marketing Manager for Twilio Segment, to discuss how the company is using AI to transform customer engagement and personalisation.

AI is fundamentally reshaping customer engagement and personalisation by enabling businesses …

Iurii Milovanov, SoftServe: How AI/ML is helping boost innovation and personalisation

Could you tell us a little bit about SoftServe and what the company does?

Sure. We’re a 30-year-old global IT services and professional services provider. We specialise in using emerging state-of-the-art technologies, such as artificial intelligence, big data and blockchain, …

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